If your train arrives in this time slot, your ticket and your exceptional travel certificate may be presented. The list of areas concerned is evolving. Train tickets from €29,-Lyon by train. In these tables, two or three maximum speeds are given: the column "Operated" refers to the maximum speed reached by the train … All journeys up to and including 18 April inclusive can be canceled free of charge from the "My bookings" section of the site. The Junior & Cie service is provided. until 28 January, only for affected trains running until 24 January.. TER. For more details, please consult the FPS Foreign Affairs website. Train tickets from €25, … The consortium, consisting of Alstom, Altran, Apsys, Hitachi Rail, Railenium and SNCF, carried out all the steps that made this important trial possible: from the design to the description of the computer systems, cabling and software programming. • Paris Montparnasse: 6.15 am to 6 pm What are the terms and conditions for carrying my luggage? This is might not be what SNCF stands for but, in our opinion, it should. It is recommended to follow the instructions of the local authorities (in particular on the website of the Federal Ministry of Health, in English, and of the Robert Koch Institut, in German), to consult the website of the French Embassy in Germany. The 12 trains will enter service in 2021 and 2022. My TGV had a 30min+ delay? This way, you can get your money back quickly and seamlessly. This specific information takes precedence over any other information you may obtain elsewhere. TGV INOUI catering and INTERCITES catering:Since 2 November, the TGV and Intercités catering services are suspended. Train tickets from €29,-Strasbourg by train. Each of France’s larger cities usually has a metro system, making getting around fast and efficient. Inform the health authorities of any appearance of symptoms. That’s why we’ve compiled some helpful tips to help make it easier for you to get on board and on your way to your destination. From 7 days before the initial departure an additional charge of 40 € / 30 £ per person per way applies. After 3 days before departure and until 1h30 before departure the exchange will be possible under the usual conditions. Find the official public health recommendations. • After train departure: online reimbursement on SNCF customer service via SNCF.com> "SNCF at your service"> "Complaints"> reason: "I did not use my ticket". your train number; your first and last names; your e-mail (or postal address) and attach your ticket and the G30 form identifying your train. A LIRE >>> SNCF: les subventions de l’État et des régions représentent 224 euros annuels par Français Comme l’explique RTL, la compagnie ferroviaire limite les réservations.Donc quand un train affiche « complet », il ne l’est pas toujours. We recommend that you book your support in advance to ensure it is guaranteed. The SNCF has set up several services to accompany people with reduced mobility before, during or after their journey to any SNCF schedule. In view of the current situation, the condition of the TGV Lyria traffic is likely to change. It is the 3rd generation of the TGV Duplex.. Suave. Based off of the successful TGV “Atlantique” sets, which were built in the late 80s to serve the LGV line sporting the same name, the TGV “Réseau” was ordered in the 1990s to bolster services on the entire SNCF® LGV network. When booking, you can choose the class, seat and type of ticket you want—whether it’s Prem's, Loisir or Pro). For the other Standard (including Youth, Kid and Senior) and Comfort fares, the ticket can be exchanged up to the time of departure without exchange fees. Destinations. Est-il possible d'aller acheter des billets pour ce train en gare? You can download it here . By way of derogation, this obligation does not apply to: People wishing to benefit from one of the exceptions mentioned above must bring a document allowing them to justify the reason for their travel. The credit card used to make the payment is required. Depuis le 09/05/19, votre billet Fréquence est échangeable et remboursable gratuitement y compris sur un train complet le jour du départ. If you want to display the normal version, the form available on the SNCF.com website, the website of the Federal Ministry of Health, in English, Find the official public health recommendations. On the screen, simply choose "File and electronic ticket collection" and select “Collection with a file reference number”. Leisure (first and second class) It operates all domestic trains and routes across France, as well as international services to Spain and Germany. SNCF has its sights on becoming the first operator to offer carbon-neutral travel for no extra cost to passengers. All SNCF offers are available directly on the Omio website. In all cases, the SNCF Assistant and the SNCF traffic information are updated at 5 p.m. and provide reliable information on the TGV INOUI, OUIGO and INTERCITÉS trains running in the next 3 days (and the following day for TER and NOMAD Trains). Please show your valid discount card on the train. Lille by train . Eurostar. All French regions (including the French overseas departments and territories) are considered to be risk areas. - Tickets in paper format: see you at the train station or SNCF store Important information: Due to restrictive measures, Eurostar has canceled passenger journeys from the Netherlands to Brussels. To meet these goals, the train of the future will be connected, driverless and emission-free. Regional measures: Local and partial lockdown are taking place in some departments: if your trip is in less than 3 days, rest assured, the exchange and refund conditions will soon be posted on this page. Any traveler entering Switzerland must leave their contact details using this form to allow the Confederation and the cantons to trace any infections. Originally designed as turbotrains to be powered by gas turbines, TGV prototypes evolved into electric … We collect your luggage, suitcases and bags from your home or elsewhere. Any price difference remains your responsibility. Is the reservation for the next holiday possible? For any clients who who do not have a mask, masks will be on sale in the station and the surrounding areas. Aller au contenu principal. With Omio, you can compare and check all SNCF fares and timetables for journeys from [A] to [B] and easily book your tickets from our website or our app. The financial situation of railway company Eurostar is becoming increasingly dire, and needs an agreement on French and British state aid over the course of next month, according to SNCF CEO Jean-Pierre Farandou. Celui-ci se trouve sur votre billet de train (papier ou électronique). Complete with high fidelity visuals and 3 distinct variants, the TGV-Réseau & TGV-RDuplex make for a fantastic high-speed addition to your Train Simulator collection! The status of the train circulation is likely to change, find the updated train traffic information for the Thalys trains and for the Eurostar trains here. It is primarily operated by the French national railway company SNCF, and also in operation with the Moroccan national railway company ONCF. “These first dynamic tests of an autonomous train, in GOA2 under ETCS on the national rail network, showcase two years of studies and partnerships based on the expertise of our engineering teams, the trustful relationship with SNCF and a common desire to innovate and promote safe, available and greener transport solutions. Inform the local health authorities of his entry into German territory. We inform you that trips until 7 March are exchangeable or cancelable free of charge until 4 days before. Le groupe SNCF Profil, finance, Newsroom, patrimoine, culture, identité, ... Bonjour, Est-il possible pour un militaire de réserver une place dans un train complet ou du moins de rentrer dans le train complet avec un billet du même trajet mais pas de... Catégorie Réservations de billets - Conseils Nombre de réponses In the specific case where you have a medical mask exemption certificate, it is mandatory to wear a visor at stations and on trains. In the event of an exchange, if the price of the new ticket is higher, the fare difference will be at your charge. Within ten days after arrival, present a negative test result (health authorities may request it) or, if they do not have one, take a test (obligation to remain in quarantine until the test result is available). For an exchange, make your request from "My bookings": exchange free of charge according to the conditions. Providing there is room, and it is not disturbing fellow passengers; an unlimited amount of baggage can be taken onboard, for free, on SNCF services. Les infrastructures et le réseau ferré de la région nord ont été entièrement dévastés pendant la 2e guerre mondiale. Recherchez et trouvez l'information via itinéraire. If you have to take or collect your child from the station during curfew hours, the Junior & Cie e-ticket is valid. This booking number will allow you to collect your tickets at any yellow SNCF self-service machine at a station in France. Trains and locomotive database and news portal about modern electric locomotives, made in Europe. The Standard mini, Comfort mini, Premium mini, Young mini, Mini group, Comfort deal and weekend Comfort fares, initially non-exchangeable, become exchangeable, at a cost of €5 per ticket. Travelers are strongly recommended to check with the Land of their place of stay the applicable legislation and the exceptions provided there. It must only be requested before departure (up to 7 days before), via this dedicated Eurostar form. OUI.sncf is the official European distribution channel of the French railways (SNCF) for online sales of high-speed and conventional rail travel throughout France and Europe: plan your journeys, book your train tickets and get inspired by our travel guides! For any other request that does not correspond to the cases listed above, the usual exchange and refund conditions for your ticket apply. When making a purchase for a regional train (TER) or for a journey involving a bus leg, you will receive a booking number per e-mail, not the actual tickets. Oui.sncf is the official European distribution channel of the French railways (SNCF) for online sales of high-speed and conventional rail travel throughout France and Europe: plan your journeys, book your train tickets and get inspired by our travel guides! SNCF Group Business profiles and performance, SNCF history, and more; Itinerary & booking Your door-to-door itinerary, timetables, booking, and real-time traffic updates; SNCF at your service Got a question? Guaranteed all year-10 % (1) Information. Learn more about mandatory pre-booked tests for the 2nd and 8th day of the Quarantine . Less waste=good taste, right? The ticket may not be modified or canceled after the departure. Any price difference between the original and the new ticket will have to be paid. If your request is made after your train has left or if you are unable to cancel your ticket, you can request a refund online via the dedicated SNCF.com page "SNCF at your service"> "Complaints" > reason: "I did not use my ticket". To guarantee you a quality service, we thank you for contacting our reservation services in case of change or cancellation of your trip. SNCF is the national train operator of France. for which the test is not required). Ask an SNCF representative at your station’s information desk or in one of our sales … Passengers must ensure that they enter the testing INVOICE number. You’re entitled to compensation in the form of an e-voucher for 20%, 50% or 100% of your ticket price. Avec OUI.sncf, trouvez et réservez votre billet de train SNCF au meilleur prix pour voyager en France et en Europe ! Menu Close. Oui.sncf is the official European distribution channel of the French railways (SNCF) for online sales of high-speed and conventional rail travel throughout France and Europe: plan your journeys, book your train tickets and get inspired by our travel guides! Note: If you bought your train ticket on a website or elsewhere than SNCF, the exchange or refund of your ticket can not be done on OUI.sncf TGV & Intercités. The ticket can be modified and refunded free of charge, up to 31 days before departure and subject to a fee of 5€ from 30 days until 2 days before departure. There are three different types of domestic trains that operate under the SNCF banner – TGV (high-speed, full-service trains that connect the major cities in France), Intercités (usually a more frequent stopping service, but with all the amenities), and TER … Was your Thalys train delayed by at least 30, 60 or 120 minutes for a reason other than force majeure? Look for the yellow, SNCF-branded machines around the station. If your journey is scheduled to before 30 September 2021, you can receive a refund in the form of an e-voucher or a free exchange in the same comfort class as the reservation (no exchange fees). National measures: A curfew is currently in force in France from 6 p.m. to 6 a.m. nationwide. However, many regions have curfews and traffic restrictions on entering and leaving their territory. How long before my departure do I have to be at the train station? This contract for 255 trains (130 for the RER D and 125 for the RER E), worth an estimated 3.75 billion euros, is the largest contract ever financed by STIF. The compensation claim rules in case of delayed trains in France are as follows: Make sure to benefit from this feature by booking with Omio for seamless ticketing compensation. The Ministry of Solidarity and Health recommends downloading and using the TousAntiCovid application. Contact us; Our passenger offer Trains, passenger services, cards & fares, and sustainable mobility; SNCF around the world Learn more about our top projects around the world; … Si vous avez réservé depuis le site, vous pouvez également l'obtenir depuis Mes commandes. Exchange – change – cancellation – refund. The ticket can be modified or canceled for free up until two days before departure and with a 5€ fee on the day before and the actual day of departure. Here at HappyRail you can buy all domestic and international train tickets from SNCF Voyages at the same price. Each piece of luggage should be labeled with your name. One of the oldest train companies in Europe, it’s far from slow and doddery. This way, you can get your money back quickly and seamlessly. You’ll hear a printing noise and voila—your ticket is validated and you can board your train. Here’s all you need to know when traveling by train in France. Originally modelled in 3ds max 8. How to withdraw my … -------------------------------------------------- ---------. Train travel in another country can be daunting, especially if you don’t know what to expect from the train company. Your voucher will be valid until 30 December 2021 for travel to any Eurostar destination (subject to availability). Please note: if you are traveling in connection with a TGV INOUI or INTERCITES route, and your TER route is in the Nouvelle-Aquitaine, Pays de la Loire or the south Provence-Alpes Côte d'Azur regions, you will have 2 separate ticket references : - A TER ticket which is subject to the fare conditions of the ticket (either refundable until D-1 before departure, or non-exchangeable and non-refundable for certain promotional fares) At its board meeting, SNCF selected the Alstom-Bombardier consortium to renew the trains on lines D and E of the Île-de-France network. Trains are currently running normally, you can check the train traffic on SNCF.com the day before your trip at 5 p.m. Just enter your train number. At the moment. To be able to board the Thalys train with a ticket to the Netherlands, a negative result of a PCR test must date no later than 72 hours before arrival in the Netherlands (except for children under 13 years old). This order is in addition to the one for 55 trains currently being delivered. • Bordeaux, Lyon Part Dieu, Lille Flandres, Paris East, Rennes, Nantes: 6 am to 6 pm Bonjour, Je n'ai pas pu monter dans un train car il était complet. If your SNCF train has been canceled or delayed by more than 30 minutes, you may be entitled to compensation. • Lille Europe, Paris Gare du Nord, Paris Gare de Lyon: 6.30 am to 6 pm. All travelers who have made a reservation for this period will be contacted by BlaBlaBus, with the terms of reimbursement. If your request is made after the departure of your train or if you are unable to cancel your ticket, you can request a refund from the Customer Service only, within 60 days after the theoretical departure of your train, via the SNCF complaint form. The ticket can neither be modified nor canceled after departure. If your train has been canceled, you can request a refund of your tickets free of charge up to 30 days after departure: The PCR test is compulsory to enter Swiss territory from areas classified at risk. The ticket may not be modified nor canceled. Everything you should know in detail. What to do? TER WITH A CONNECTION TO A TGV INOUI / INTERCITES ROUTE. Final images rendered with Vray. Merci Paris by train. Omio will automatically complete a compensation claim for you, by submitting the necessary paperwork for the affected journey. Traveling by train in France is an experience not to be missed, with high-speed and regional trains connecting most cities and towns, from Brittany in the northwest to Provence in the south. that he accepts that a test or a biological virological screening test for detection of SARS-CoV-2 can be carried out on his arrival on the national territory. We will inform you on this page when the service reopens.Wearing a mask is compulsory in the train, so we invite you to put it back on directly after your tasting. All TGV INOUI, OUIGO, INTERCITÉS, and planned international trains will run normally. Once you have completed the form or written your letter, attach the necessary postage and send it to us at: Service G30 SNCF CS 69150 From now on, for delays of over 30 minutes, and no matter the reason, SNCF allows you to obtain a voucher online. Due to the need to carry out this check, we ask customers to present themselves for boarding at least 40 minutes before departure. Find the state of the Eurostar train traffic here. The Alstom Avelia Euroduplex, more commonly known as just Euroduplex, is a high-speed double-decker electric multiple unit train manufactured by Alstom. To access and leave our railway stations Order your taxi / VTC With the service "Mon Chauffeur", book a taxi at the best price, among a wide … To travel from France to Spain, no quarantine is planned. Each region has protective measures adapted to the local situation depending on the area in which it is located. If you have booked your ticket via OUI.sncf, ch.oui.sncf or another SNCF distribution channel: • Before train departure: exchange free of charge (excluding possible fare difference), reimbursement free of charge for all travel until 6 April 2021 via the 'My bookings' tab. To find out the updated measures for entering France from Germany, visit the official government website. … (Your G30 form was provided to you at the station when you arrived.) Travelers coming from a European Union country must present a negative PCR test (done less than 72 hours before departure) with the exception of cross-border workers. Note:In case you want an exchange, and if the price of the new ticket is higher, the fare difference will be at your charge. the fact that he does not have any symptoms of covid-19 infection. It is also possible that seats will be put up for sale until the day before the departure of the trains. Obtenez l'information sur la circulation de votre train en renseignant le numéro de train. Réservez sur internet, en gares et boutiques SNCF ou par téléphone au 3635 (appel non surtaxé) Handy. Find all the information here. Book your train tickets from now for spring with TGV INOUI, TGV Lyria etc. Join the locals community for practical, insidertips on your next trip to France. Checks are likely on entry into Spanish territory and if they are unable to justify their plan to stay, travelers may be refused entry into the territory. The reservation remains possible, in case of cancellation of your train, you always have the possibility of exchanging or getting reimbursed free of charge. Find out more. •    All of the train agents on board are equipped with masks to ensure the protection of everyone, •    In the station as well as at points of sale, hand sanitiser will be made availble for both staff and clients  Thalys . You can check the circulation of your train on SNCF.com the day before your trip at 5 p.m. Just enter your train number. In the event of a new lockdown and my trip is in less than 3 days, will I be reimbursed free of charge? Any price difference between the original and the new ticket will also have to be paid. They will replace older trains, some of which are over 30 years old. •    Onboard, a disinfection procedure (fumigation) will happen for any suspected cases of infection. Upon arrival, all travelers must self-quarantine for 10 days, unless exempted (list of exempt countries, list of work-related exemptions). Fast. Dans le contexte de crise sanitaire du COVID 19, le service est maintenu tout au long de ce 2ème confinement. •    The cleaning in the SNCF boutiques has been increased and protective glass has been installed Indeed, with the extension of cities, tramways are required to use not only the urban network but also the nearby rail network and there are now vehicles capable of running on both types of track. Learn more . However, these rates remain non-refundable. BlaBlaCar and BlaBlaLines carpooling reservations remain available for trips that comply with official guidelines. In 1999, SNCF did not only order 180 BB 27000 bi-voltage electrics for its freight operator, SNCF Fret, but also demanded Alstom to develop two different tri-voltage versions; the designated BB 37000 and BB 37500 series. All our train tickets are exchangeable and refundable free of charge until 18 April included for journeys made with TGV INOUI, INTERCITES. Get on board with Omio and get around France with SNCF. Two high-speed Eurostar trains pictured in St. Pancras International station. To ensure this maintenance, the SNCF technicentre in Noisy le Sec, northeast of Paris, has just equipped itself with a new Koltech underfloor wheelset lathe, the special feature of which is that it can process tram-trains. Omio will automatically complete a compensation claim for you, by submitting the necessary paperwork for the affected journey. Along with Paris Gare du Nord, the company runs services to Lyon, Marseille, Bordeaux and Lille but also runs high-speed trains to international destinations such as Geneva or Milan. If the train is canceled: the request must be submitted, at the latest, within 60 days of the originally scheduled travel date. High speed train. The following is a list of high-speed trains that have been, are, or will be in commercial service.. A high-speed train is generally defined as one which operates at speeds of over or at 125 mph (200 km/h), with a high level of service, and often comprising multi-powered elements.. SNCF will respond with more capacity and greater punctuality, flexibility and energy savings, continuing to provide complete safety as well as better customer service and stronger business performance. For Carte Senior+, Carte Jeune, Carte Week-End, Carte Enfant, tickets can be modified or canceled for free up until two days before departure. All our tickets are exchangeable and refundable free of charge until the last moment for journeys by TGV INOUI, OUIGO, TER in connection, INTERCITES and certain international TGVs until 18 April 2021 inclusive. All travelers arriving in the UK must show a negative COVID-19 test taken 3 days before departure. Need to file a claim? FlixBus traffic resumed in France on 17/12. See the affected trains. The ticket is exchangeable and refundable for free until departure. In France, dial 3635. Your luggage delivered wherever and whenever you want . Customers benefiting from an assistance service must also be able to comply with all other barrier gestures, and in particular the rule of physical distancing from other travelers. All your tickets are now exchangeable until the time of departure, for any reservation made between 09/03 and 30/08 inclusive. Since 31 January any traveler aged 11 or over wishing to reach France from a country in the European area (European Union, Andorra, Iceland, Liechtenstein, Monaco, Norway, San Marino, Holy See and Switzerland ) has the obligation to present the result of a negative PCR test for Covid-19, carried out 72 hours before departure. Discover the joy of travelling light. The major stations operated by SNCF are all in France. If your animal weighs more than 6kg, the fare will be 50% of the cost of a second class ticket. SNCF has ordered an additional three class Z 57000 Omneo Régio 2N double-deck EMUs from Bombardier for use on lines D and R from Gare du Lyon. Niche. Manage your reservations flexibly from home. France! Pour l’ensemble de nos trains, l'information sur les trains du lendemain est disponible tous les jours à 17h sur l'application l’Assistant SNCF. For more information, visit the dedicated site. To make your claim for compensation, take your file reference and go to G30 form online. With these machines SNCF Fret could offer international freight services, (in)to the … Travelers who have transited or stayed in France during the last 14 days must also present a negative result of a molecular (PCR) or antigen test of less than 48 hours, and report themselves upon arrival to the regional health authority (list by region available on, Travelers who could not present a negative COVID-19 test will have to do a fortnight (14 days) in Italy (it is no longer possible to take the test when arriving in Italy). Yes, if you are traveling during curfew (between 6 p.m. and 6 a.m.), you will need a certificate. Puis-je me faire rembourser ma place (e-billet, non échangeable, non remboursable) ? Omio will automatically complete a compensation claim for you, by submitting the necessary paperwork for the affected journey. The information below is updated regularly and therefore details continue to evolve. Afin d'améliorer votre expérience, des cookies sont utilisés pour conserver vos informations de connexion et vous fournir une connexion sécurisée, collecter des statistiques en vue d'optimiser les services du site, et adapter nos contenus et nos campagnes … Pour vos trajets en correspondance avec un TER, vous pouvez également consulter les horaires du lendemain sur le site TER de la région correspondante. Ticket purchased on OUI.sncf: request reimbursement directly from your OUI.sncf customer area. _________________________________________________________________________. For a refund (not in voucher), make your request via this link (extended processing time). Discover the Air quality on board our trains. To be able to travel on a train, you must have a valid ticket on that train. If you have an SNCF discount card, you can add it to your Omio booking and the discount will be applied immediately in the search results.. SNCF almost has many different ticket types but don't let that overwhelm you. An online passenger tracking form must be strictly completed, so that entry into the UK can be accepted by UK authorities (including the booking reference, and 7-digit invoice number for tests Covid-19 from the 2nd and 8th day of quarantine, received in the 2nd confirmation email). Note, if you have a ticket, you will receive an SNCF message (SMS or email) before your trip with a confirmation or cancellation. Oui.sncf is the official European distribution channel of the French railways (SNCF) for online sales of high-speed and conventional rail travel throughout France and Europe: plan your journeys, book your train tickets and get inspired by our travel guides! You can also take a look at our cheap train tickets page to see if you can travel during off-peak times and take advantage of the lower prices on your next train journey. If you receive a message from SNCF (an SMS or email) concerning one of your future journeys, this specific information takes precedence over any other information that you may obtain elsewhere. Want to enjoy croissants or a glass of Pastis in the birthplace of both delicacies? It’s best to arrive at least 30 minutes before departure.